Automated DM Follow-ups from Comments

Empower users to initiate automated DM follow-ups based on specific public comment interactions. This feature allows for the creation of precise automation rules, defined using natural language (e.g., "when a user asks about pricing," or "when a user complains"), to trigger a direct message response. This ensures relevant and timely private engagement, allowing for tailored information delivery or customer support directly in the user's DMs, without needing a constant human eye on every comment.

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Upvoters
Status

Completed

Board
πŸ’‘

Feature Request

Date

7 months ago

Author

ReplyZen Tech

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